FAQ's
What is Bonita Babes all about? Bonita Babes is an online store dedicated to celebrating special relationships and creating memories with your loved ones through matching clothing. We offer stylish and comfortable outfits that capture the essence of twinning in fashion.
How can I place an order? Simply browse our collection, select your preferred items, and add them to your cart. Proceed to checkout, provide your shipping details, and complete the purchase securely. We accept Visa, Mastercard, Amex and Afterpay.
Can I return or exchange items? We understand that preferences may change of the fit may not be quite right. Please refer to our 'Return & Exchange Policy' for detailed information on how to return or exchange items.
What sizes are available? Bonita Babes offers a range of sizes to accommodate children of all ages, women size 6 to 22 and men size S to XL. However, not all designs cater for plus and male sizes. If you have specific sizing questions, feel free to email info@bonitababes.com.
Where are the men's sets? Bonita Babes have men's navy blue jumper sets in stock that are not yet featured on our website. Jumpers and long shorts are available in size S to XL. Please slide into our DM's on FB or Instagram or email us at info@bonitababes.com if you would like to purchase a set.
How can I track my order? Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package and stay updated on its delivery status. For any concerns, please email info@bonitababes.com.
Are there any promotions or discounts available? We often run promotions, giveaways and discounts. Please ensure you have subscribed and follow Bonita Babes on Instagram, Facebook and TikTok to receive updates on the latest offers.
How can I contact Bonita Babes customer support? If you have any questions, concerns, or feedback, you can reach out via our 'Contact Us' page or by emailing info@bonitababes.com.
Do you ship internationally? We currently do offer international shipping however, hope to in the future. Please subscribe to our website for all the latest updates.
Is my personal information secure? Absolutely. We priortise the security and privacy of your personal information. Please review our 'Privacy Policy' for detailed information on how we handle and protect your data.
When will you launch more clothing? We appreciate your enthusiasm for our collections and your patience during this time. Due to a hold-up in production and issues with our previous manufacturer, we are currently in the process of finding a new manufacturer who can meet our high-quality standards. This process takes a few months to ensure we get everything just right. We aim to launch new clothing, in time for Spring and going forward, plan to launch new designs each season.
How come I can't find the clothing that I've seen on your social media pages? We understand how frustrating it can be not to find the items you’ve fallen in love with on our social media pages. Unfortunately, we are experiencing a hold-up in production due to issues with our previous manufacturer, who was unable to fulfill our order to the standards we uphold. To ensure we continue to provide you with the highest quality products, we are in the process of finding a new manufacturer that can meet our quality requirements. This process does take some time, but we are working diligently to resolve this issue. We anticipate having the popular linen sets back in stock by Spring! Thank you for your patience and understanding.If you have any additional questions, feel free to contact us. Thank you for choosing Bonita Babes!
